selfridges.com

Brand Specialist - Beauty Workshop

Ref
OX3055

£Competitive + benefits inc. generous staff discount

Location: London Oxford Street

About the role

You will do much more than just meet expectations. Instead, youíll provide a bespoke service to customers from all over the world, while you take enormous pride in maintaining our high standards, driving sales and hitting targets. Our customers expect impeccable service delivered by people with a genuine passion for a range of products and a thorough knowledge of what's on offer in The Beauty Workshop.

 
As a Brand Specialist you'll help us succeed in delivering a memorable experience by assuring clients using your confidence and creativity. Passionate about The Beauty Workshop youíll always be up to date with the latest products and trends Ė while keeping a close eye on the competition, of course. Exciting and motivating your team will be your main focus, whether itís through training workshops, group demonstrations or one-to-one mentoring. However you choose to do it, youíll use your expert knowledge of trends, stock availability and computer reviews to enhance their product knowledge and service levels. Managing customer complaints with care and professionalism, youíll make sure that every shopping experience with us is a positive one. Building strong relationships with other departments, like Visual Merchandising, will also be important, as will admin-based activities, such as organising deliveries and managing stock

About you

An experienced retailer, youíll have a keen commercial mind, proven sales skills and plenty of flair and initiative. Above all, youíll know how to pass on your expertise to others and contribute to a polished, passionate, cohesive team thatís motivated to achieve exacting standards. Now youíll be looking for a higher profile and the chance to make a bigger difference in an environment that respects your know-how and values your input.

About us

While our products attract millions of customers, itís our people who keep them coming back for more. We understand the importance of great service, which is why weíre always looking for the very best retail talent around.

 

About the rewards

There are plenty of them Ė including generous staff discounts, 22 daysí holiday and a great commission structure