selfridges.com

Data Mining Investigator

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HO2113

Fabulous product ranges like ours attract millions of customers a year. Unfortunately fraudsters also find them hard to resist. If you have good experience of detecting and reducing fraud, you could soon be improving bottom line figures for one of the world’s most aspirational retailers.

KNOW THE ROLE

As our Data Mining Investigator you will play a key role in supporting the Business Controls purpose and vision. Ultimately, your role will be to ensure that Selfridges Retail, On Line and Head Office environments are not targeted by Fraud and Internal Loss. You will lead the Fraud Roadmap strategy in collaboration with key business partners, executing effective Investigation processes and controls to tackle all fraudulent activity and reduce loss. Communicate with all relevant Police and Intelligence to ensure Selfridges receives the maximum external support and achieves a credible profile.

Owning the management of all investigations involving Fraud and Internal Loss activity utilising available Business Controls resources and systems you will partner with key business functions to execute case management of all reported Investigation risks, including data mining of all concerns reported internally and from relevant external authorities.

KNOW WHAT WE’RE LOOKING FOR

You’ll already have great experience as an Investigator in a retail environment, so we’ll expect you to hit the ground running. With your analytical mind-set you will have the ability to identify trends, interpret complex data streams, access multiple sources of information and intelligence, with a recognised high level of attention to detail. Never put off by a challenge your tenacious attitude will mean that you always explore all avenues and exhaust all lines of investigation.

KNOW WHAT’S IN IT FOR YOU

Extraordinary experiences are not only for customers, but team members too. We offer all team members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our team members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

This role’s key benefits includes

30 days holiday including bank holidays, potential for performance related bonus, private healthcare cover, car allowance, subsidised gym membership offer, season ticket loan, cycle to work schemes, pension contribution and not to mention a generous staff discount!

KNOW SELFRIDGES

Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.

The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business. With the store being named ‘Best Department Store in the World’ on three consecutive occasions in a row (2010, 2012 & 2014) and most recently being awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the Global Department Store Summit 2016, Selfridges today is more than just the sum of its products. It's a shopping experience that promises to surprise, amaze and amuse and to this day, as Harry Gordon Selfridge said, ‘Everyone is welcome’.

Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.


The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business. With the store being named ‘Best Department Store in the World’ on three consecutive occasions in a row (2010, 2012 & 2014) and most recently being awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the Global Department Store Summit 2016, Selfridges today is more than just the sum of its products. It's a shopping experience that promises to surprise, amaze and amuse and to this day, as Harry Gordon Selfridge said, ‘Everyone is welcome’.
With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. An exciting investment programme is underway in our Oxford Street store which has already seen us open the revolutionary Body Studio, a unique concept space presenting over 150 brands and more than 30,000 different styles edited together to transform the way women shop for Bodywear. And it doesn’t stop there. We also opened the first phase of our new Designer Studio, providing customers with cutting-edge and progressive designer fashion in a creative and dynamic environment. Last November, we opened phase one of our new Accessories Hall – the Northern Hall. The 60,000 sq ft space will be our biggest destination and the second phase later this year will include a new concept space, personalisation bar and eyewear destination.
 
Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

KNOW WHAT’S HAPPENING, WHERE AND WHEN

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