Accounts Payable Helpdesk Assistant


With exclusive luxury goods and world-class customer service, Selfridges delivers an experience that’s second to none. But nothing would be possible without those working behind the scenes. Keeping our helpdesk running and building strong relationships with suppliers and internal stakeholders, you’ll reinforce our reputation.


Sitting within the back office team in Leicester, it will be down to you to respond to all helpdesk queries for our Irish sister company Brown Thomas. You’ll support and process all of our supplier invoices, keeping track of every transaction and logging every detail into the system.

You will be the first point of contact for any supplier queries and will need to develop and maintain relationships with key colleagues in Ireland. You will also be responsible for collating the weekly concession paperwork and preparing invoices for intrastat.

You will also play a key role in data entry and will be responsible for sorting the post. You will proactively assist with ad hoc tasks and are keen to progress your career within the accounts management team.


With strong numeracy and people skills and GCSEs or equivalent in Maths and English, you’ll have no problem dealing with a large volume of queries. Success will come from your flair for detail, as well as your ability to prioritise and manage your own workload. Although we’ll give you all the training you need, basic computer skills are essential, more than that, you’ll have a great work ethic and really enjoy teamwork and stakeholder interaction.


Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.

The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business. With the store being named ‘Best Department Store in the World’ on three consecutive occasions in a row (2010, 2012 & 2014) and most recently being awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the Global Department Store Summit 2016, Selfridges today is more than just the sum of its products. It's a shopping experience that promises to surprise, amaze and amuse and to this day, as Harry Gordon Selfridge said, ‘Everyone is welcome’.

With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. An exciting example of this is our investment programme which is underway in our Oxford Street store and has already seen us open the revolutionary Body Studio and the first phase of our new Designer Studio, providing customers with cutting-edge and progressive designer fashion in a creative and dynamic environment. In November 2016 we opened phase one of our new Accessories Hall – the Northern Hall. Once completed, the 60,000 sq. ft. space will be our biggest destination. It will also include a new concept space, personalisation bar and eyewear destination. 2017 has more exciting plans to unveil.

Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.


Extraordinary experiences are not only for customers, but team members too. We offer all team members the chance to be a part of something unique where they can enjoy careers that provide inspiring experiences, exciting challenges and great benefits.

They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. Whether you are a Values Ambassador, Green Warrior, a member of the Work it Lab or you get your fix for fashion by taking part in our internal shows, there are many ways to show and develop your talent.

Living our Values is essential to the way we work day to day, encouraging greater social responsibility amongst our team members. From our Project Ocean campaign to Bright Young Things, we are focused on a long term approach to sustainability by buying better and inspiring change.

This role’s key benefits includes potential for performance related bonus, subsidised gym membership offer, season ticket loan, cycle to work scheme, pension contribution and not to mention a generous staff discount!